Outsourcing Homeowner Manuals: It Makes Sense

When construction is finished and you turn possession over to the homeowner, does the manual you produce reflect the quality of the home you just built? Does it give the homeowner everything they need to know? In the past, a…

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Communication Is Key to Positive Homeowner Experience

Communication is a key component in the new home buying process, and has the ability to make a significant impact on the buying experience. Communication will determine if a purchase is made, how comfortable the buyer is during the building…

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Does your homeowner manual meet legal requirements?

Does the new home manual you typically provide meet legal requirements in British Columbia? To do so, it must: Provide an Operation Manual for all components that require homeowner operation Provide specific maintenance instructions for all products that require routine…

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