Clients & Testimonials
"Home Information Packages offers significant value "
"Rennie Marketing Systems worked with Conasys on "The Village on False Creek" project, where Home Information packages were utilized as part of the sales & marketing process.
The Rennie Team believes Home Information Packages offers significant value to new home buyers, builders and marketers alike. We look forward to working with Conasys on future projects.
"
Angelica Yang, Senior Project Manager
Rennie Marketing Systems
Travelers Guarantee
"Pleased to endorse your service"
"Travelers Guarantee has completed our review of the Conasys Home Information Packages products in detail, examined the benefits it provides to homeowners and builders, and are pleased to endorse your service as a proven method for builders to meet compliance of the Homeowner Protection Act. It also fulfils Travelers Guarantee’s requirement that a detailed and itemized manual be provided to the homeowner upon possession"
Kerry Nagy, AVP - Underwriting
Travelers Guarantee
"The most comprehensive customer information package"
"This web-based homeowner manual was the direction we had envisioned taking and as an outsource solution, we now offer the most comprehensive customer information package in the industry with minimal effort."
Don Forsgren, President, West Region
Intracorp Canada
"Wealth of information at our fingertips"
"Feedback from both our service staff and customers is overwhelmingly enthusiastic about your product and the wealth of information it puts at our staff's and our customer's fingertips."
Graham Boyce, President & COO
Jayman MasterBUILT
"The perfect tool to help us stand above the pack"
"The CONASYS Home Information Package has proven to be a great resources for our purchasers. It simplifies the search process by providing instant access to specific interior finishes and gives purchasers instant supplier contacts and warranties. With the many positive comments from our purchasers, we look forward to using the CONASYS guide, and working with the CONASYS team, on all future VANDYK Communities"
Ron McMillan, VP Residential Construction
VANDYK
"Fit the needs and wants of today's buyer"
"CONASYS Home Information Packages fit into The Carrington Groups vision for customer service providing easy to use, instant access to information that will readily answer homeowner questions on the operation and warranty of their new home. "
Randy McConnell, Construction Manager
Carrington Communities
"Gives owners the ability to answer their own questions"
"CONASYS has provided tremendous value to us by helping minimize calls and inquiries by giving owners the ability to answer many of their own questions. This online manual has also allowed our owners the option of going paperless, which especially in our LEED project is a great benefit."
Phil Yee, Principal
Talisman Homes
"A foundational part of our customer service success"
"We wholeheartedly recommend Home Information Package (HIP) product to other developers ... The online resoure is terrific and we get a fantastic response when we hand homeowners the bound HIP manuals"
Dave Wallace, COO
Mibroc Group
"A huge advantage"
"Creating quality new homes is our focus, so the ability to outsource homeowner manuals which can have a significant impact on the homeowner experience is a huge advantage. With minimal effort, we now offer our clients a web-based library of everything they will need to take care of their home."
Rav Hayer, President
Hayer Homes
The Reddale Group
"A great tool for new owners"
"Both the homeowner handbook, as well as the on line product and warranty information service is a great tool for new owners to have available for as long as they need it. This has eliminated many return calls to my department asking questions, as an example, what the paint colour is in their home, or where the flooring was purchased from. The scheduled maintenance notices forwarded to the owners also decreases homeowner requests for service on items that are actually their own responsibility."
Linda Rempel, Customer Care Manager
The Reddale Group
"A very easy and sound business decision"
"The CONASYS Home Information Package allows us to focus on our core competencies while removing the need to undertake preparation of homeowner manuals in-house and thereby made adopting their product a very easy and sound business decision."
Eugene W. Fabro, President & Chief Executive Officer
Assured Communities Ltd.
"Outsourcing provided a perfect job"
"Conasys has provided an exceptional, timely and budget conscious option to homeowner manuals. We initially did this service internally, and the process and ongoing administration can be excessive without a dedicated effort. Outsourcing this to Conasys has provided us with a perfect job, done right the first time."
Andrew Gaucher, Operations
G Group Land Developments
"Should be provided by builders"
"A high level of detail regarding maintenance and operation specifics should be provided by builders to new home buyers in order fro them to handle the care and maintenance of all the various components of their new home."
Glenn Silliphant, Chief Executive Officer
Saskatchewan New Home Warranty
"Creates a favourable ownership experience"
"Providing homeowners with all product documentation for everything in their home creates a favourable ownership experience,
as they have been given everything they need to maintain their investment. Homeowner response has been overwhelmingly positive,
and we look forward to working with Conasys on future builds. I highly recommend this product."
Greg D Higgins, President
Ocean Villa Homes
"Industry leading homeowner manual"
"Classic Communities works with CONASYS to produce an industry leading homeowner manual. We have been providing this product to our clients since 2009 and the response has been very positive from both the homeowners, and our staff. We highly recommend CONASYS and their Home Information Packages."
Kris Trail, Creative Director, Marketing & Advertising
Classic Communities
Regency Developments
"Minimal investment of time and resources"
"Working alongside CONASYS was an efficient process as their product involved a minimal investment of time and resources from us, the developer; a task which otherwise could have been very tedious to complete."
Raj Dhunna, Chief Operating Officer
Regency Developments
"The direction this industry is heading"
"It is our firm belief that creating an online homeowner experience and providing full information disclosure is the direction this industry is heading, specifically with a new demographic of younger buyers coming into the marketplace. By outsourcing to CONASYS, we now offer a web-based homeowner experience with minimal time or resources invested..."
Amit Sandhu, VP Development
Ampri Group
"Tremendous and very real benefit"
"As a new home warranty provider for many years I have seen firsthand the tremendous and very real benefit that the CONASYS package gives to the new homeowner as well as to the builder."
Bill Lusk, Principal
Blanket Home Warranty Ltd.
"Brings significant value to the industry"
"There is significant need for the services and the value that Conasys program brings to the industry. It would be great to see our member builders assume a leading position in bringing these consumer protection programs to market."
M.J. Whitemarsh, Chief Executive Officer
Canadian Home Builders' Association of British Columbia
"Excellent reviews from our homeowners"
"The time it took doing this internally was a huge burden and not something we were particularly set up for and consequently efficient at. The cost was over $200 per unit by the time we included material, time and labor and did not include an online library. We outsourced the task to CONASYS who produced a unit specific, comprehensive homeowner user guide that was more detailed and provided our homeowner a fully searchable online database with all of the manufacturer documentation. All of this was provided as an outsource service for a price that was very close to our cost of doing a simple manual in house."
Paul Halliday, Vice-President, Finance
Allaire Properties Inc