News Releases

Unity Builders Group Outsources Manuals

October 18, 2011: Unity Builders Group (UBG) has announced that moving forward, homes built across their multiple group of companies will be provided with home specific web-based manuals, called Home Information Packages (HIP). Read more»

A Partnership Built on Industry Leading Customer Service

September 12, 2011: Richmond-based developer and builder, Am-Pri Construction celebrates a 4-year partnership with CONASYS, the leading provider of Home Information Packages (HIP) to the residential construction industry. Am-Pri Construction quickly identified the opportunity to further improve their customer service delivery by working with Conasys to deliver web-based homeowner manuals and has since provided HIP’s to all of their homeowners. Read more»

Builders to get BUILTGREEN™ credit for Using HIP

August 10, 2011: Conasys, the leading supplier of web based manuals for new homes, announced today that builders & developers applying for BuiltGreen certification will now be able to use Conasys’s Home Information Packages (HIP) to earn points toward certification Read more»

Web Based manuals boost protection for Village on False Creek homeowners

June 14, 2011: Purchasers of the re-launched Village on False Creek will have added peace-of-mind for every home as they will receive a comprehensive Web based home manual, called a Home Information Package (HIP). Today, Conasys Inc, the leading supplier of on-line homeowner manuals in Canada, announced that its Home Information Packages (HIP) product is being used as part of the re-launch of the Olympic Village project now called The Village on False Creek. The rebranded project is being marketed by Rennie Marketing Systems. Read more»

CONASYS Launches Ahead

January 26, 2011: CONASYS, a supplier of tailored online manuals for new homes, announced today that it has been named to the Rocket Builders 2011 Ready to Rocket list which identifies CONASYS as one of the top 25 private companies positioned for growth in the technology sector. Read more»

Over 7000 Alberta homes include Home Information Packages

January 17, 2011: CONASYS announced today that more than 7,000 of the over 25,000 homes registered across Canada for online Home Information Packages are in Alberta Read more»

Heathwood Homes adopts web-based homeowner manual

December 21, 2010: To further their industry leading commitment for 100% customer satisfaction, Heathwood Homes has partnered with CONASYS to offer their Home Information Packages (HIP) system to new homebuyers. HIP significantly improves the accessibility and depth of warranty and maintenance information for Heathwood Homes’ new home owners, helping them better understand and enjoy their homes over the long term. Read more»

Jayman MasterBUILT® Leverages Web to Enhance Customer Service Delivery

October 1, 2010: Wireless, social media, and real-time information are all trends that have extended into the home building community in order to serve the evolving needs of new home buyers. Industry leader Jayman MasterBUILT®, responding to these trends, is launching a web-based home information and maintenance system to augment their customer service program. Working with Vancouver based CONASYS and using their the Home Information Packages system, Jayman will now be able to provide comprehensive post-purchase particulars online to better assist their customers in operating and maintaining their new home. Read more»

CONASYS earns recognition on PROFIT Hot 50

September 15, 2010: CONASYS Inc. is proud to announce that the PROFIT HOT 50, Canada’s definitive ranking of emerging growth companies, has named CONASYS in the 11th annual PROFIT HOT 50 rankings. Read more»

Advanced customer service program gains ground with Ontario builders

September 10, 2010: CONASYS announced today that the Molinaro Group, Kaneff Homes, The Princess Group, Multi-Area Developments, and Democrat Homes have joined leading Greater Toronto Area developers Cresford, Dunpar, and Losani Homes in providing CONASYS’ web-based Home Information Packages to their customers in lieu of their typical home owner manuals Read more»

BOSA Properties adopts web based Homeowner Manuals

August 11, 2010: Bosa Properties’ iconic high-rise Jameson House will transform more than just downtown Vancouver’s skyline through their new customer service tool provided by technology firm CONASYS Customer Assurance Systems. Aware of the growing sophistication of their customers, Bosa Properties looked for a web-based, customer delivery solution that enhanced the quality of information provided to their customers. Read more»

CONASYS is boosting protection

June 22, 2010: "CONASYS goes well beyond what any individual developer could do alone with any efficiency," says Don Forsgren, President of Intracorp Canada. “It’s really the way it should be done.” Read more»

Vancouver builder demonstrates unique approach to leadership

June 8, 2010: With the launch of its new book, Show and Tell: Unlocking the Secrets of New Home Buying, Intracorp Canada continues to demonstrate its unique approach to leadership in the residential construction industry. Read more»

Blanket and CONASYS Partner

March 29, 2010: The task of home maintenance, sometimes daunting to new homeowners, just became much easier thanks to an agreement reached today between Blanket Home Warranty Ltd. and CONASYS Consumer Assurance Systems Inc. Read more»

CONASYS is Ready to Rocket

January 29, 2010: CONASYS Inc, a provider of information management services to the Canadian construction industry, was named to Rocket Builders 2010 Ready to Rocket list which identifies CONASYS as one of the top twenty-five (25) private BC companies positioned to capitalize on growth in the technology sector. Read more»

Most New Homeowners Not Receiving Enough Information

January 20, 2010: CONASYS Inc, a provider of information management services to the Canadian construction industry, released statistical findings that indicate that new homeowners receive only 10% of the information required for proper care, maintenance, and warranty coverage for the components in their new home. Read more»

CONASYS Partners with Cresford

September 29, 2009: Cresford Developments, one of Toronto's premium developers, has adopted CONASYS' online Home Information Packages. Read more»

CONASYS Launches Maintenance Advisor

August 11, 2009: Maintenance Advisor is an online service informing new homeowners about required maintenance for their home through proactive email reminders. Read more»

Intracorp Homeowners Get Online Assistance

May 10, 2009: New Service Cuts Paperwork and Simplifies Search for Home Warranty Details. Read more»

The Warranty Resource is Platinum Sponsor of the 2009 CHBA National Conference

November 13, 2008: CONASYS, The Warranty Resource, proudly announces that the company is the Platinum Sponsor at the 66th annual Canadian Home Builders Association National Conference in Quebec City. Read more»

Canadian construction industry builds on SaaS

September 7, 2008: Most waranty information is still stored in paper binders, but a Vancouver firm is tapping into the software-as-a-service model to change business processes. Read more»

Major Alberta Developers Adopt New Web Based Customer Service Solution

September 3, 2008: Conasys Inc announced today that the company has had a very successful launch of it's Warranty Resource program in Alberta. Some of Alberta's most recognized development companies such as Statesman Group, Beattie Homes and Medican Developments, have signed on to offer their clients web based Homeowner packages. Read more»

In Your Home

September 1, 2007: It all began in 1999 as a solution to a leaky problem. Eight years ago, Greg Stolz, now Executive Vice President of CONASYS (Consumer Assurance Systems Inc.), was alarmed at how the leaky condo crisis was affecting homeowners, builders and the residential construction industry at large. He knew that something great could come out of this tragic situation Read more»

Major Developer and Construction Company to Adopt New Customer Service Plan

July 12, 2007: Two Vancouver construction projects, Tempo and D'Corize, will be amongst the first high rise condominium towers in Canada to include a new customer satisfaction program that can extend consumer protection beyond BC's current mandated warranty requirements. The program includes both a detailed hardcopy product and component manual for each home and an electronic searchable version of the manual. Each unit has a sticker placed in the electrical panel which contains a unique log in and password that gives the homeowner instant web-based access to product and component information specific to their new home. Read more»

Warranties Popular

July 1, 2007: Several Okanagan builders have adopted a new warranty consumer protection program that provides warranties for every material and appliance included in new homes. Read more»

Consolidating Consumer Protection

June 1, 2006: A cutting-edge concept, with a proven track record, promises to have a significant impact on B.C.'s residential homebuilding industry. Simple but revolutionary, the Warranty Resource Homeowner Package contains everything a new home owner might need in terms of warranties, contact for subtrades, manufacturers, suppliers and installers as well as detailed product information in both hard-copy and on-line virtual access versions. Read more»

Warranty Resource packages relief for homeowners

May 11, 2006: When you buy a new vehicle, you know where to find the warranty and the maintenance manual. If something goes wrong in a year or two, it's easy to figure out who to call. New homes are a little more tricky. There are dozens of components and stacks of different warranties and maintenance requirements that new-home buyers most likely find in a kitchen drawer or stuffed in a brown envelope. Read more»

Bar Raised in BC Construction Sector

February 9, 2006: At the 2006 Buildex conference in Vancouver today, CONASYS Consumer Assurance Systems announced the launching of a new progressive service program called The Warranty Resource. The program is aimed at assisting the construction industry with the management of warranty and after sales service issues with the goal of improving customer service and confidence. The program follows the lead of the industry and the government, that have been driving for improved after sales service levels and consumer confidence since the leaky condo crisis in BC. Read more»

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