SERVICE, WARRANTY & DEFICIENCY MANAGEMENT
You asked. We answered.Based on your feedback and suggestions, we've designed a platform that will fundamentally change your approach to service & deficiency management. Not only has our built-from-the-ground-up Homeowner Care App revolutionized the orientation / walk-through process, our platform will also manage service requests, work orders, and service personnel across multiple projects and communities, all from a centralized Builder Portal.
HOW DOES IT WORK? WE'RE GLAD YOU ASKED...At the hub of our platform is a cloud-based Builder Portal, whose 4 key components manage all homeowner and vendor interactions.
2A Request Management tool that provides easy access to deficiency items. Can be sorted by priority and urgency for quick updates or notes
3A Work Order Management module that will streamline communication with your internal team and external vendors
4Customized Reports designed to translate complex project and vendor data into actionable information
A Cloud-Based Interactive Homeowner Web Portal providing access to a full home profile from any device.
A Sales and Marketing Kit that will leverage your investment throughout the sales process.
Homeowners will receive recommended Maintenance Reminders and warranty Milestone Alerts.
An Elegant Printed Guide to complement the interactive homeowner portal.
Full Training and Support for your sales and administration teams.
A Builder Portal with access to all project information, service request management, reports and more.
A Service Request Management System to track and manage homeowner service requests.
Deficiency Review App designed to fundamentally improve pre-delivery inspections.
A Common Area Portal that will store and manage documentation for multi-unit developments.
A Reporting System to provide implementation analytics across a variety of metrics.
Leverage the technology that modern day homeowners love and demand.
Empower your homeowners to become self-sufficient; spend less time dealing with service calls.
Increase active engagement and interaction with your homeowners.
Build a lasting relationship between you and your homeowners.
Enhance your brand and augment your reputation as an industry innovator.
Lighten your workload, mitigate your risk and focus on what you do best, building amazing homes!
Increase the online and offline reach of your sales and marketing efforts.
Optimize future decisions; learn which components worked for you and which worked against you.