SERVICE, WARRANTY & DEFICIENCY MANAGEMENT

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You asked. We answered.

Based on your feedback and suggestions, we've designed a platform that will fundamentally change your approach to service & deficiency management. Not only has our built-from-the-ground-up Homeowner Care App revolutionized the orientation / walk-through process, our platform will also manage service requests, work orders, and service personnel across multiple projects and communities, all from a centralized Builder Portal.

HOW DOES IT WORK? WE'RE GLAD YOU ASKED...

At the hub of our platform is a cloud-based Builder Portal, whose 4 key components manage all homeowner and vendor interactions.
  • 1
    A Homeowner Care App that replaces paper-based walk-through forms with an electronic record that includes signatures, distribution options and more.

  • 2
    A Request Management tool that provides easy access to deficiency items. Can be sorted by priority and urgency for quick updates or notes
  • 3
    A Work Order Management module that will streamline communication with your internal team and external vendors
  • 4
    Customized Reports designed to translate complex project and vendor data into actionable information
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Homeowner Portal
A Cloud-Based Interactive Homeowner Web Portal providing access to a full home profile from any device.
Sales & Marketing Kit
A Sales and Marketing Kit that will leverage your investment throughout the sales process.
Maintenance Alerts
Homeowners will receive recommended Maintenance Reminders and warranty Milestone Alerts.
Companion Guide
An Elegant Printed Guide to complement the interactive homeowner portal.
Sales & Training
Full Training and Support for your sales and administration teams.
Builder Portal
A Builder Portal with access to all project information, service request management, reports and more.
Service Request Management
A Service Request Management System to track and manage homeowner service requests.
Deficiency App
Deficiency Review App designed to fundamentally improve pre-delivery inspections.
Common Area Portal
A Common Area Portal that will store and manage documentation for multi-unit developments.
Reporting System
A Reporting System to provide implementation analytics across a variety of metrics.
Technology
Leverage the technology that modern day homeowners love and demand.
Empower Your Homeowners
Empower your homeowners to become self-sufficient; spend less time dealing with service calls.
Active Engagement
Increase active engagement and interaction with your homeowners.
Lasting Relationship
Build a lasting relationship between you and your homeowners.
Enhance Your Brand
Enhance your brand and augment your reputation as an industry innovator.
Mitigate Your Risk
Lighten your workload, mitigate your risk and focus on what  you do best, building amazing homes!
Online and Offline Reach
Increase the online and offline reach of your sales and marketing efforts.
Optimize Decisions
Optimize future decisions; learn which components worked for you and which worked against you.
Our Complimentary eBooks will reveal how your Homeowner Care Initiatives can be leveraged to boost sales, enhance your brand, improve your marketing efforts and build better relationships with your clients. Click below to download your copy.
Download our latest ebook
Download our latest ebook
Download our latest ebook
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Conasys inc. is a Constellation HomeBuilder Systems company.